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THE SILVER LINING:

This summer we were informed that the software we have relied on for scheduling since the membership began had been discontinued. It still worked, but we knew it wouldn't for long.

What followed was difficult (understatement).  But the silver lining is: our website is now housed on a faster server; we now have new (maybe better) software; and we made some other changes and improvements along the way.  These are listed below. 
 

List of Noteworthy Changes:

 

  • Full Benefits Members are now designated as "Gold" Members.  
    (Change mainly bc "Gold" takes up so much less screen space than "Full Benefits".  But it sounds nice too.)
  • Fee Change:  
    The fee to use either of the dressage arenas has gone from $10 to $15.:
  • New Discounted Fee for Full Access to All Facilities for the Day:
     Introduced a "Full Facility Use" or "Day Pkg".  This gives access to all arenas, xc use, and (of course) the trails. This fee is only $5 more than a rider's respective xc schooling fee
    For Basic Members $30 
    For Non-Mbrs w/ Gold Members $40
    For Non-Mbrs w/Basic Members $45
  • The fees are structured differently (see below)
    However except for the Dressage Arena's $5 increase, none of the fees has gone up.
  • No fee charged to reserve an arena or time in the xc field.
    This only changes the reservation process, not the total fees due.  Gold Members and Instructors no longer have to consciously remove a charge.
  • Fees are charged based who/how many use of the arena/xc field, rather than the reservation itself
    The fees are charged based on the #s entered for non-members and/or for basic members planning to use the reserved area.
  • The Non-Member Fee and the Per Use fee have been combined 
    This will be more obvious when you start using the system.  (In the old system it was a bit complicated - and often not understood.  Non-members were to pay a non-member fee one time per day plus a use fee for each area they rode in.  Now they pay one fee for their first ride that combines the facility fee and per use fee.  After that they only pay the Day Package Rate.)  You don't need to follow that.  It was rarely done right anyway.  Just know it's simpler this way.
  • The Non-Member Fee discount for Gold members ($10 instead of $15) is now calculated automatically by the software.
    This new reservation software can recognize whether the signed in user is a Gold member or a Basic member.  When the signed in user enters a number in the box as a guest or student using an area, the software calculates the fee based on the signed in user's membership status.) 
  • Credits: When you purchase credits through PayPal the credits are now are entered into your account automatically.  You don't have to wait for someone in this office to notice and enter them manually.
  • The discount for credits has been increased as have the credit packages. 
    The discount still starts at 10% ($90 for $100 worth of credits), but now goes up to 25% ($375 for $500 worth of credits)..  
    This can make a significant difference for large groups.